Meet the Team
Donna Marchwinski, Customer Service Representative
When you first walk in, you will likely be greeted by a cheerful smile and welcoming “Hello” from Donna. Donna has a good history of customer service.
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- Auto Body Shop Locations
- IL
- Cahokia
- Charlie's CARSTAR Auto Body
3940 Mississippi,
Cahokia, IL 62206
CENTER HOURS: CLOSED NOW
M-F: 8:00 AM - 5:00 PM
Sat: Closed
Sun: Closed
CERTIFICATIONS
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At The Body Shop
Charlie's CARSTAR Auto Body - a trustworthy auto body shop
Charlie's CARSTAR Auto Body provides the St. Louis Metro area with high-quality auto body and collision repair services. At our store our goal is to make our customers feel valued amongst us during their repair process. We know how frustrating an accident can be and we want to make you feel welcome while at our shop.
Charlie's CARSTAR Auto Body works well with all insurance companies and offers CARSTAR's nationwide warranty on all of our automotive repairs that take places in our shop.
Charlie's CARSTAR Auto Body is dedicated to providing expert auto body repair and exceptional customer care thoughout the entire repair process. We are committed to providing service excellence throughout your entire experience with us.
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Credit Cards Accepted
Auto Body Services in Cahokia, IL
Auto Collision Repair
CARSTAR features state-of-the-art unibody and frame repair equipment, expert color matching, towing assistance, vehicle pick-up and delivery, a nationwide warranty for most repairs, and takes pride in offering a clean, inviting environment.
Our certified technicians are trained to work on all makes and models and participate in ongoing education programs on the latest vehicle technologies and materials.
Paintless Dent Repair
CARSTAR offers a process called paintless dent repair, a cost-effective solution for removing small dents and dings. This is a great option for minor, unsightly damage caused by shopping carts, hail storms, or other unexpected bumps in the road. The size and location of the damage will determine if this is the appropriate technique to repair your vehicle. This is typically a two to three day repair.
Hail Damage Car Repair
CARSTAR is here to help when nasty storms strike! From 24/7 assistance to cost-effective paintless dent repair, we are committed to getting your car back in pre-storm condition.
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Nationwide Warranty
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
24/7 Accident Assistance
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
Fleet Services
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
Meet the Team
Charlie Eilers, Owner
Charlie started in the auto industry in the 70′s. He opened Charlie’s Auto Body on Lorraine Dr. in 1980. In 1997, Charlie decided to join the CARSTAR franchise.Charlie is I-CAR and ASE certified and is a Journeyman Painter and Auto Body Technician.
Meet the Team
Dee Eilers, Co-Owner, CSR
Charlie's CARSTAR is a family business, as evidenced by Charlie's wife, Dee being a co-owner and customer service representative. Dee is the main contact for Metro Storage.
Meet the Team
Chuck Eilers, Production Manager
Chuck started in 2004 as Apprentice Body Tech, Journeyman Body Tech then Estimator. He is now Production Manager. Chuck is I-CAR Gold and ASE certified.
Customer Testimonials
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Rental Car Assistance
At CARSTAR, we aim to make the process of getting your car repaired easy by offering rental vehicles at competitive prices.
ACE Program For Agents
The CARSTAR Assistance with Continuing Education (ACE) program is created with the busy insurance professional in mind. We offer an online platform of courses designed to help agents take steps to renew their license, when and where they want. For more information or to sign up, click the links below.
