Donna Marchwinski, Customer Service Representative
When you first walk in, you will likely be greeted by a cheerful smile and welcoming “Hello” from Donna. Donna has a good history of customer service.
Store Hours: Open Now
Mon-Fri:
8:00 am - 5:00 pm
Sat:
Closed
Sun:
Closed
Payment Accepted
Charlie's CARSTAR Auto Body provides the St. Louis Metro area with high-quality auto body and collision repair services. At our store our goal is to make our customers feel valued amongst us during their repair process. We know how frustrating an accident can be and we want to make you feel welcome while at our shop.
Charlie's CARSTAR Auto Body works well with all insurance companies and offers CARSTAR's nationwide warranty on all of our automotive repairs that take places in our shop.
Charlie's CARSTAR Auto Body is dedicated to providing expert auto body repair and exceptional customer care thoughout the entire repair process. We are committed to providing service excellence throughout your entire experience with us.
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Connect With Our Shop
When you first walk in, you will likely be greeted by a cheerful smile and welcoming “Hello” from Donna. Donna has a good history of customer service.
Charlie started in the auto industry in the 70′s. He opened Charlie’s Auto Body on Lorraine Dr. in 1980. In 1997, Charlie decided to join the CARSTAR franchise.Charlie is I-CAR and ASE certified and is a Journeyman Painter and Auto Body Technician.
Charlie's CARSTAR is a family business, as evidenced by Charlie's wife, Dee being a co-owner and customer service representative. Dee is the main contact for Metro Storage.
Chuck started in 2004 as Apprentice Body Tech, Journeyman Body Tech then Estimator. He is now Production Manager. Chuck is I-CAR Gold and ASE certified.
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
everything was repaired perfect
Awesome service. Very Professional and great work
I would have liked my car to repaired all at the same time instead of having to bring it back in to have other work completed.
I would like to say I want to say that you did A great job on my car I said make it pretty again and you did so I want to say I love my car again so Thank you again Highly recommend.
In form of payments needs to be told ahead of time and not time you will pick up vehicle .
I was totally satisfied with work thanks again
Very happy with the results
More than satisfied
Only issue we had was with the insurance company, other then that they was awesome with the whole process, Adam goes above and beyond with his customer skills and the shop crew does amazing magic work, makes you ask how but your vech goes in banged up and comes out new, chuck has a great crew of men and woman.
Great job happy happy happy
I am very satisfied with the quality of work
Great job on time priced right adam the estimate was awesome
Everyone was very attentive and timely
Outstanding service !
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