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Auto Collision Repair

CARSTAR offers the highest quality repairs and customer satisfaction in the auto body repair industry. Our CARSTAR stores take pride in offering a clean and inviting environment. We feature state-of-the-art unibody and frame repair equipment, as well as expert painting.

We’re also committed to excellent customer service, which we know translates to expert quality work, quick turnaround and affordability. From the moment you request a tow until we hand you back your keys, you can rest assured that your car is in the best of hands.

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Paintless Dent Repair Image View

Paintless Dent Repair

Auto Collision Repair always starts with a thorough assessment of damages. If the extent and location of your vehicle’s damage allows it, then paintless dent repair is a quick and affordable solution to having your car fixed. It’s a great option for minor dings and dents.

Conventional Repair Image View

Conventional Repair

For damages that do not allow for paintless dent repair, CARSTAR offers Conventional Repair as well, which includes expert structural and body repairs, followed by paint and refinish. This process usually takes a lot longer than PDR.

Our Repair Process

Insurance step 1

Assist

  • Arrange for a tow service
  • Work with insurance company
  • Review damage and facts of loss
Insurance step 2

Assess

  • Prewash and disassemble vehicle for additional damage assessment
  • Create a detailed repair plan
  • Review repair plan and order parts
Insurance step 3

Repair

  • Conduct structural and body repair
  • Paint and refinish
  • Conduct quality control inspections
  • Update on repair status
Insurance step 4

Deliver

  • Complete post-repair clean-up, wash and vacuum
  • Conduct a quality assurance inspection
  • Finalize paperwork and national warranty
  • Vehicle delivery

Our Service Includes

  • 24/7 Assistance: Going the extra mile is what we do. At CARSTAR, you can count on us to help with towing your car, vehicle drop-off and liaising with your insurance company so you don’t experience any more headaches.
  • Expert Assessment: The quality of damage assessment is as important as the quality of repairs.Our expert technicians will carefully evaluate the vehicle for both visible and hidden damage to ensure a correct repair project.
  • Quality Above All: We take pride in all work we perform, which is why we constantly conduct quality inspections at different stages of the repair process, including quality control and quality assurance inspections.
  • National Warranty: We offer five year nationwide warranty on qualifying repairs, so you don’t have to worry If you move to a new city or happen to be traveling.

Our Guarantees

  • State-of-the-art Repairs: We guarantee you expertise and professionalism. Using state of the art equipment, our highly trained and experienced technicians will conduct auto body repairs to fix the vehicle’s frame, fenders or doors. At CARSTAR, we provide an expert color matching system to paint and refinish your vehicle after repair.
  • Full Control: We won’t do anything without you. After damage assessment, you’ll be provided with a detailed repair plan and options, so that you can choose what’s best for you. During the entire process, we will constantly keep you updated with the repair status of your car or any developments.
  • Excellent Customer Service: We understand the stress and frustration of having your vehicle in the shop, so we will make the process as easy as possible for you and our customer service will always be ready to assist and answer any questions you may have.
  • No Bureaucracy: The last thing you need after being involved in a collision or having your car damaged is to have to deal with your insurance, or any paperwork for that matter. We will take care of everything for you and guarantee a stressless process.

Auto Collision Repair FAQ

What do I do in case of an accident?
How do I choose a body repairs shop?
How does the auto collision process work?
How much does it cost?
How does the deductible work?
Why should I choose CARSTAR?
Do you offer financing options?

CARSTART Credit Card

Don't let your auto repair bill put a dent in your day. At CARSTAR, we offer a financing option with the CARSTAR CarCareOne credit card - designed to help get you back on the road with your budget in mind. From convenient monthly payments to no annual fees, there are numerous benefits to getting a CARSTAR credit card today.

National Warranty

We stand behind our work with a CARSTAR Limited Five Year Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.

*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR Location at the completion of the repair) for specific coverage and excluded items.

Rental Car Assistance

Being left without a car is stressful enough, so don’t worry about making additional arrangements. We'll coordinate a rental car for you through your insurance company with one of our preferred providers. We can also help with towing services if your car is not in driving condition to ensure you safely get to our location.