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24/7 Accident Assistance

Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.

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Our Insurance Process

Insurance step 1

Assist

  • Arrange for a tow service
  • Work with insurance company
  • Review damage and facts of loss
Insurance step 2

Assess

  • Prewash and disassemble vehicle for additional damage assessment
  • Create a detailed repair plan
  • Review repair plan and order parts
Insurance step 3

Repair

  • Conduct structural and body repair
  • Paint and refinish
  • Conduct quality control inspections
  • Update on repair status
Insurance step 4

Deliver

  • Complete post-repair clean-up, wash and vacuum
  • Conduct a quality assurance inspection
  • Finalize paperwork and national warranty
  • Vehicle delivery

Additional Services

Auto Collision Repair

CARSTAR delivers the highest quality repairs and customer satisfaction in the auto body repair industry. Our CARSTAR stores take pride in offering a clean and inviting environment. We feature state-of-the-art unibody and frame repair equipment, as well as expert painting, so you can rest assured your car will be fixed quickly and hassle-free.

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Paintless Dent Repair

CARSTAR offers a process called paintless dent repair, a cost-effective solution for removing small dents and dings. This is a great option for minor, unsightly damage caused by shopping carts, hail storms or other unexpected bumps in the road. The repairs are completed in a timely manner and you can end up saving as much as half the costs of conventional repairs.

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Hail Damage Car Repair

When Mother Nature strikes, CARSTAR is here to help! From hail dents to other weather related damage, CARSTAR offers a variety of services to help get your car back to pre-storm condition. Storm damage can be impossible to avoid, so we make hail damage repair not only possible, but also quick and affordable. We'll even work with your insurance company to make sure the repairs are covered in your policy.

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Fleet Services

Keep your fleet vehicles safe and well maintained to make them more productive and to increase their resale value. CARSTAR stores can handle any size fleet from pizza delivery vehicles to the power company’s service fleet. Our promise is that we will keep your cost low and your repair quality high. CARSTAR stores pride themselves on expertly trained and knowledgeable staff.

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CARSTAR Credit Card

Don't let your auto repair bill put a dent in your day. At CARSTAR, we offer a financing option with the CARSTAR CarCareOne credit card - designed to help get you back on the road with your budget in mind. From convenient monthly payments to no annual fees, there are numerous benefits to getting a CARSTAR credit card today.

National Warranty

We stand behind our work with a CARSTAR Limited Five Year Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.

*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR Location at the completion of the repair) for specific coverage and excluded items.

Rental Car Assistance

Being left without a car is stressful enough, so don’t worry about making additional arrangements. We'll coordinate a rental car for you through your insurance company with one of our preferred providers. We can also help with towing services if your car is not in driving condition to ensure you safely get to our location.