At CARSTAR Douglas Auto Body & Paint, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Pasadena, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
CARSTAR Auto Body is fully dedicated to restoring your damaged vehicle to its original condition. With over 60 years of experience, highly trained technicians, and the best available materials in the collision industry, we are very confident in our repairs. Please, visit our facility for a free estimate and see why we pride ourselves in what we do. We want to earn your business as a number one auto body repair place for all your collision needs. We have professionals that can speak Armenian, Spanish, Arabic, and Mandarin-Chinese to help you with your needs. We recognize that after the unfortunate circumstances of a car accident, you need repairs you can count on. Here at CARSTAR Auto Body, we handle all repairs from beginning to end and will take care of every detail to ensure your complete satisfaction.
Car was not available on date promised for two weeks prior. Found out only a few hours before that it wouldn't be available for 2 more days. Loaner car not being provided made 2 additional days for repairs highly inconvenient.
The wait for the parts to come in, and immediate follow-up when it appeared that it would be delayed.
I was satisfied, job was done in one day.
Good as new!
Excellent Service, excellent hospitality, very clean shop, well organized , excellent communication and updates daily, the body work , top notch.. highly recommended Car Star Douglas Auto Body, should be added to the list of AAA approved facility ??
Super happy with the customer service, communication, and work on my car! I will highly recommend it to others.
It would have been a 10. However, my car was ready and the Autobody shop could not get final payment from AAA because the agent was on vacation. Once she returned the following week, everything was sorted out. Jus seems like she could have left m case with someone else when she was gone,
Great service! Great people! We were very happy with the whole experience!
Took several days longer than initially quoted, but the quality of the repair was very good.
CARSTAR Douglas Auto Body of Pasadena has been an amazing partner with AAA...Every time an incident has happened both big and small - Arshak, Hector and their stellar team has always taken really good care of me and my 2011 Caddy - I am forever grateful!! Thank you to AAA and CARSTAR for your first class above and beyond service!!!
Jack is awesome!! Friendly, communicates quickly, great customer service! The car looks great!!
The whole team that I interacted with was very friendly and helpful. I would definitely recommend this place to others.