Forging Communication Between Customers and Insurance Companies
As an estimator for All Line CARSTAR, Courtney Hartwell utilizes a tight schedule for balancing inspections with communication between customers and insurance carriers.www. FenderBender.com, June 2015
All body shops have to forge communication between customers and insurance companies. And at All Line CARSTAR in Bolingbrook, Ill., Courtney Hartwell is the middle woman. As an estimator for All Line CARSTAR, the pressure is on her to both balance a satisfactory customer experience and maintain the shop’s DRPs. And Hartwell is living proof tha...
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