8427 Hilltop Rd
Fairfax, VA 22031
Store Hours: Closed
8:00 am - 6:00 pm
8:00 am - 12:00 pm
At CARSTAR Metro Collision of Fairfax, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Fairfax, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
If you find yourself needing vehicle repairs, trust your local INFINITI Certified Collision Center. Certified Collision Centers deliver the exceptional repair experience INFINITI owners deserve. They meet or exceed INFINITI’s standards for repair work, training, equipment, and delivery of customer service. For a timely, high-quality repair, we recommend choosing an INFINITI Certified Collision Center. CARSTAR Metro Collision of Fairfax is proud to be INFINITI certified.
Thank you Edwin and Mark for keeping me updated with what was happening to my car. You guys are PRO!
Wonderful job and they kept me updated the whole time. thank you guys again!
My vehicle looks great and the cost was exactly what Edwin said it would cost. Thanks!
Edwin, did a fantastic job. My car was in your shop, because someone hit it. His communication skills with me, Enterprise Car Rental and Progressive Insurance made all the difference with not having this experience suck. He and the body shop did a great job. Thank you,
Quality work at a fair cost, this Auto Body Repair business is enveloped with a sense of caring integrity. I could not be more please.
I was amazed at the cleanliness and new feeling of the car. It almost felt like driving a new car.
Thanks Mark and Edwin! I had a great experience here. You all did awesome fixing my car and also were fast and efficient with working through my insurer (Geico)
Car looked great and appreciated the frequent status communication on the required work progress.
Very Good Service. In time and good quality.
Everything went really well except for the timing delay, that took to the erroneous charges that I encountered: 1. GEICO refused to the extend car rental days after Tuesday 08/03 2.Mark at the Shop told me and the Enterprise Rental Car Manager names Elisabeth on the speaker phone on Thursday 08/05 that he will have the shop picking up the days starting Wednesday 08/04 until whenever it's done (which was on the afternoon of Tuesday 08/10); but a lady names Liz Folsom at Enterprise told me that they (both Mark and Elizabeth) didn't set up that agreement in their system yet (?) so she charged my credit card for the whole amount. The story went back and forth between both sides that they will sort it out soon; however, as of today's date, Monday 08/03 I still haven't received any refund from Enterprise yet?
Great customer service and the work done on my car was excellent. Their team kept me informed and took care of the rental car details. Thank you!
Repair was well done in terms of how well the repair shop fitted the part to the car
Car came back cleaner than when it was dropped.
Good service, friendly staff great work on car
I appreciated their prompt service and clear explanations
Your team is incredible to work with. I would never go anywhere else for any type of bodywork on my BMW. Great work and great prices.