Bob Thomas CARSTAR Collision is a full-service auto body and collision repair shop that is located in Portland, Oregon.
At our shop, we are committed to providing the highest quality repairs and customer service possible. We know that accidents can be frustrating, and it's our goal to provide the overall best service possible to ensure you have a smooth transition from shop to road.
We focus on our customers' needs and our number one goal is to provide a convenient, worry-free repair experience.
So come see us at Bob Thomas CARSTAR Collision for your auto body repair needs.
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Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
CarStar did a fantastic job in repairing my car
My car looked brand new when I got it back, and Jeff was a pleasure to deal with. Excellent communication, understanding, patient, and kind.
Car looks great, and returned super-clean. Please thank your staff!
Great front desk customer service. Would have liked to have had a more clear timeline in regards to the completion of the work. I don't feel that it should have taken 10 days to complete a 3 to 4 day job.
Cost came in higher than quote
Looks better than before my accident!
High quality work as we have come to expect. But there were a few of tiny issues we found surprising.
Clean shop and helpful people. they worked with me to gather parts before they took the car. The work was done in less than two weeks.
Great job ! Amazing customer service ?? thank you all guys!!
Excellent work, two days sooner than was expected
I was a little unhappy about the vehicle being gone for 3 weeks. I realize that parts where ordered and probably didn't come on time.
I was so impressed with CARSTAR and the people that work there that I can
I have absolutely zero complaints about the service I received at BT Carstar. Throughout the entire process I felt valued, and they made it in red easy to get and return the car rental through their partnership with Enterprise.