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Lowell, MA 01851
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M-F: 8:00 AM - 5:00 PM
Sat: Closed
Sun: Closed
CARSTAR Atlantic Collision Center
1516 Middlesex St
Lowell , MA 01851
Phone: (978) 458-0888
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At Atlantic Auto Body Carstar, we pride ourselves on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Our customer service rating stands strong at a 98.9% satisfaction guarantee.
Atlantic Auto Body CARSTAR is a family- owned and -operated business in Lowell Massachusetts since 1978. In 1989 we became a part of the nationally known franchise CARSTAR! This Family owned CARSTAR franchise is a part of the largest network of auto body repair shops with more than 400 locations in the US and Canada. Atlantic Auto Body CARSTAR offers a nationwide warrenty on all repairs and we are a preferred repair shop with most major insurance companies.
Atlantic Auto Body CARSTAR's Dedication to keeping up with education not only allows us to to repair you vehicle to pre-accident condition but also allows us to be up to date with all factory specifications as well.
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CARSTAR features state-of-the-art unibody and frame repair equipment, expert color matching, towing assistance, vehicle pick-up and delivery in service markets where applicable, a nationwide warranty for most repairs, and takes pride in offering a clean, inviting environment.
CARSTAR offers a process called paintless dent repair, a cost-effective solution for removing small dents and dings. This is a great option for minor, unsightly damage caused by shopping carts, hail storms, or other unexpected bumps in the road. The size and location of the damage will determine if this is the appropriate technique to repair your vehicle. This is typically a two to three day repair.
CARSTAR is here to help when nasty storms strike! From 24/7 assistance to cost-effective paintless dent repair, we are committed to getting your car back in pre-storm condition.
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
Randy Blaisdell has been in the Auto Body business a good part of his life. Randy's father Gary Blaisdell started the business back in 1979, and now manages the Lowell location. Randy is responsible for the future direction and organization of the company. He is never too busy to help a customer out while still maintaining the function of the company. His drive and determination does not fall short of impressive and it shows in our customer retention.
Eric is responsible for maintaining an organized and efficient schedule for our daily production. As the production manager he will make sure every vehicle is delivered to its pre-accident condition and on time. Eric allocates all resources to minimize repair and maximize quality.
Mike brings experience and knowledge to the table when it comes to the appraisal process. Mikes ability to gather information and photos either while you wait or during the appraisal process will make this experience seamless. Mike will ensure that your vehicle is returned to you in pre~accident condition.
Lindsay is our primary contact for all of our customers. She is the first to contact you after your accident and you will hear her voice again to let you know when your vehicle is ready to be picked up. She is always available to help you process paperwork, reserve your rental or help direct you to the staff member you need to speak with. She is also responsible for many of the behind the scene tasks to make sure that you have an exceptional experience at Atlantic Auto Body.
Carla is responsible for maintaining the company's financial records for both our Lowell and Fitchburg location. She manages customer payments, vendor invoices, and other financial data in an organized and timely fashion. In addition, she also assists customers in our Fitchburg office when needed.
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At CARSTAR, we aim to make the process of getting your car repaired easy by offering rental vehicles at competitive prices.
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