Because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence.
Lancaster A-1 Auto Body CARSTAR is proud of its current CSI rating of 97% and is a recipient of the President’s Platinum Award.
CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction. Quality auto body repair centers, combined with an exceptional warranty and excellent customer service, give CARSTAR repair centers an unbeatable 97 percent customer satisfaction rating.
Directions to Lancaster A-1 Auto Body CARSTAR Facility:
• Take Route 495 to exit 27, go west on Route 117, go 3.3 miles to Route 110 ( first set of lights), turn left onto Route 110, go two miles to Lancaster A-1 Auto Body, located on the right
• Take Route 190 North to Route 117, go east to first set of lights (Route 110), turn right and go two miles to Lancaster A-1 Auto Body, located on the right
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Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
Great experience! Car looks brand new.
They did a great job - car looks great. The people are very nice and I would use them again.
The repair was done effectively as if the damage was never there in the first place ????
Everything was great thanks for the help. My only observation would be that when i picked up the truck it was showing a check engine light for the ambient temperature sensor that is in the mirror of the door i had work done on. I reset the code and everything is fine. But may want look at those codes or clear them before return.
Excellent work and excellent customer service
Very happy with the results