Although it may not be as easy as it sounds, getting your car fixed after a storm shouldn't be a stressful process for you. And it won't be if you entrust your vehicle to the capable hands of our experienced technicians at CARSTAR Wilmington Collision Center in Wilmington, NC. We'll assist you every step of the way, starting with a thorough assessment of the damage. This is also something you should do immediately after the storm, recording the damage with photos and videos to make sure the process goes as smoothly as possible. The initial assessment goes a long way to determine the type of hail damage car repair you need. If the extent if the damage is not too high, then paintless dent repair may be the solution for you (a time and cost effective solution). However, extensive damage may require conventional repair services, which can take longer and end up costing more.
Depending on the level of damage your car has suffered during the storm, we offer different options on how to repair the vehicle. The first step of the process though is assessing the level of damage and making sure everything is documented for the insurance company. The size and location of the damages will determine whether paintless dent repair is a feasible solution for your car. It is usually a great method for minor dents and creases and it doesn't take more than 2 to 3 days. If the vehicle paint is chipped or scratched, then conventional repairs will be needed. This is also the case if there are too many dents in the metal. Sometimes, the metal can be so stretched that entire panels would need replacing. The process can take up to a month, but you'll be able to see a detailed repair plan beforehand and you'll be regularly updated along the way.
Because we make things easy for you. Our excellent customer service is here to help from step 1 - guiding you through the process, liaising with your insurance company and taking the stress away from having your car in the shop. Our qualified and experienced technicians have worked with hail damage for many years and are able to offer you options when it comes to the repairing process. We can also arrange for tow services and rental cars, so you don't have to worry about a thing. Plus, our quality repairs will have your car restored to pre-storm condition as quickly as possible.
While hail damage repair is an essential part of the services we offer, we also provide a range of other services that bring value to our customers. These include auto collision repair, fleet services, paintless dent repair and even 24/7 accident assistance. Whatever your car needs may be, we are here to help. Not only that, but we understand the importance of balancing costs and rewards, so we offer national warranty for most of our repairs and financing options to help you with your repairs bill. We're not just here for your car, we are here for you as well and we want to make sure you get moving quickly and affordably.
6644 Gordon Rd,
Wilmington, NC 28411
Center Hours: closed now
Mon-Fri: 7:30 AM - 5:30 PM
CARSTAR offers high quality repairs and is an auto body repair industry leader for customer satisfaction ratings. Our CARSTAR stores take pride in offering a clean and inviting environment. We feature state-of-the-art unibody and frame repair equipment, as well as expert painting, so you can rest assured your car will be fixed quickly and hassle-free.
CARSTAR offers a process called paintless dent repair, a cost-effective solution for removing small dents and dings. This is a great option for minor, unsightly damage caused by shopping carts, hail storms or other unexpected bumps in the road. The repairs are completed in a timely manner and you can end up saving as much as half the costs of conventional repairs.