Your car isn't just any car, it's your investment. Whether you drive a new car, a lease or an old vehicle, your investment needs to be protected! An accident can result in severe structural damage, but even if it's a small one, you'd still want body repair experts working on your car, using state-of-the-art unibody and frame repair equipment. Auto collision repair goes beyond fixing structural and body damage, it also includes paint and refinish. At CARSTAR #15389 in Ottawa, IL, we give you options, from expert color matching to paintless dent repairs if possible. Our expert technicians and QAs will also run extensive quality control and assurance inspections to make sure you're getting your car back in excellent shape.
Although the name may seem pretty self explanatory, when repairing a vehicle after an accident, there is much more to a proper auto collision repair process. First, it should start long before your car is being worked on - it should start the moment you call in the accident. Arranging for a tow service, liaising with your insurance, assisting with car rentals; these are all things your chosen auto collision repair shop should be helping you with. Once you and your car have safely arrived at the shop, the process starts with an extensive damage assessment, which can sometimes mean vehicle disassembly to find any hidden damage early on. Structural and body repairs are the next step of the process, followed by paint and refinish. Even then the process is not complete, as expert QAs need to run quality inspections to make sure your vehicle is returned to you in perfect shape. Learn more about how auto collision repair works by contacting CARSTAR #15389 in Ottawa, IL.
Expert technicians, top industry equipment and step by step assistance are all benefits of choosing CARSTAR for your auto collision repair needs - but the list doesn't end here! Transparency is one of the things that sets us apart, as we want to make sure not only that your car gets the best care, but that you do as well. With us, you'll always have options. Our damage assessment process is exhaustive and we'll create a detailed repair plan that you'll be able to see, review, discuss and approve beforehand. You'll also benefit from a 5-year national warranty on qualifying repairs, so if you move or you're travelling, you can be rest assured that you're still covered and we'll find a convenient location for you.
You know how important it is to have a trusted auto collision repair center, but wouldn't it be great if the same auto shop will provide you with all other services you may need as well? Having a one stop shop for all your vehicle needs means less stress, more productivity and better end results. We strive to provide our customers with a well-rounded experience, which is why we offer more than just auto collision repairs. Contact CARSTAR #15389 in Ottawa, IL to learn more about our fleet services, paintless dent repairs or hail damage repair services. We are here for you 24/7.
1601 Poplar Street,
Ottawa, IL 61350
Center Hours: closed now
Mon-Fri: 8:00 AM - 5:00 PM
CARSTAR offers a process called paintless dent repair, a cost-effective solution for removing small dents and dings. This is a great option for minor, unsightly damage caused by shopping carts, hail storms or other unexpected bumps in the road. The repairs are completed in a timely manner and you can end up saving as much as half the costs of conventional repairs.
When Mother Nature strikes, CARSTAR is here to help! From hail dents to other weather related damage, CARSTAR offers a variety of services to help get your car back to pre-storm condition. Storm damage can be impossible to avoid, so we make hail damage repair not only possible, but also quick and affordable. We'll even work with your insurance company to make sure the repairs are covered in your policy.