At Bob Bjorneby's CARSTAR Federal Way Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Federal Way, WA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
We joined the CARSTAR family in 2004, but have been in the auto body repair business since 1988. We are a family-owned third generation shop that performs high quality repairs to all vehicles. Our standards are held very high not only on a personal level with Bob Bjorneby’s family legacy of serving our local community for generations, but also on a professional level with the standards of our industry partners and CARSTAR’s operational platform. Our employees meet the required training to make us an I-CAR Gold Class Certified facility. We have state-of-the-art equipment to handle any job that comes our way. Nothing is too big or small for us to handle.
We are located near the Commons Mall and Monster Burger.
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Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
Loved Jennifer!! She
Very professional work,
Great job. Looks good. Thanks.
Thank you all.
They did a wonderful job
Everyone was very helpful and friendly. The result of the bodywork is beautiful and I love how it looks now.
my car looks great! paint matches & it looks good as new!
Took longer than I expected.. was two weeks plus was told a week. I understand parts were delayed but when renting a car even through insurance it really adds up. Would of liked to drop off car when parts were close to arrival.?.rental car was a bit of a pain..huge suv..radio was not good..hard to park.
They did an awesome job with my car.
They did a great job
Wonderful staff. The paint is a little rippled and the job took much longer than the 5 to 6 day estimate although no additional damage was found. Still, overall good experience. I would recommend your shop.
We are returning customers at Bjorneby's as they do honest work with consistently good quality. All staff at Bob Bjorneby's repair shop were courteous and informative. The timelines they estimated on my car repair were accurate. The repair was done with attention to detail and my car was returned to its original condition prior to the collision. I was provided with more information on the damages once they opened up the affected area and assured that no major damage was incurred beyond the aesthetics of the vehicle, which was extremely important to me. Their partnership with Enterprise car rental made the drop off and pick up of my vehicle convenient. Thank you for your excellent service!
The service and communication was good. In the very beginning though when I set up the initial appointment the person who I set it up with apparently did not write it in the book so when I showed up they had no idea and that delayed the process. Other than that the staff were friendly, great at updating me, and the quality of work was great as well.
Bob Bjorneby's Carstar went way beyond good service. The woman who handled my case was awesome. I highly recommend them.
My car looks wonderful and was completed sooner than expected. The staff at Carstar were extremely kind and helpful. I would definitely recommend them.
Work was done to a professional level.
people that saw the damage before and now after the repairs have been completed including myself and extremely happy with the repairs. Can't even tell anything was wrong with it.
You are always pleasant to work with, accommodating of appointments and do tremendous work, you are our go to auto body repair experts and to whom we recommend those we know or hear of in need of repair work. Thanks so much!
Service was courteous and friendly and completed on time. Repairs were done expertly and on time.
All of you dod grest anzO.would tecomenf you to all l know! Except for you forgot about the windshield wiper blabes!!
Did a GREAT fast job for a smashed window.