Our Commitment to Customers and Team Members
The safety of our customers and team members is always our first priority, and we are taking steps to protect the health and well-being of our team and customers. We have implemented a number of precautions based on the advice of the Centers for Disease Control, the World Health Organization and other health authorities to minimize the risk of the transmission of COVID-19 for both team members and customers alike.
Store hours may differ during this time. Please call ahead to your local shop for more information.
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And adapting our services to better serve you.
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CENTER HOURS: OPEN NOW
M-F: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 12:00 PM
Sun: Closed
Don Ward has been in the collision repair business for 35 years and at this location for the last twelve years. A1 Auto’s CARSTAR was founded in June 2005. We are members of the Spring-Klein Chamber of Commerce. Proud supporters of Spring High School. This is also the official repair center for the Plymouth Prowler Owner's Association Car Club.
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CARSTAR features state-of-the-art unibody and frame repair equipment, expert color matching, towing assistance, vehicle pick-up and delivery, a nationwide warranty for most repairs, and takes pride in offering a clean, inviting environment.
Our certified technicians are trained to work on all makes and models and participate in ongoing education programs on the latest vehicle technologies and materials.
CARSTAR offers a process called paintless dent repair, a cost-effective solution for removing small dents and dings. This is a great option for minor, unsightly damage caused by shopping carts, hail storms, or other unexpected bumps in the road. The size and location of the damage will determine if this is the appropriate technique to repair your vehicle. This is typically a two to three day repair.
CARSTAR is here to help when nasty storms strike! From 24/7 assistance to cost-effective paintless dent repair, we are committed to getting your car back in pre-storm condition.
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
Chad brings to the table a long history of management in the production arena. Chad is a team player and has a genuine concern for the success of the business. Chad strives to make our parts department a fine tuned well oiled running machine. With Chads even temperament and excellent people skills, he and Bradley will make excellent partners as I prepare to make my eventual plans to retire.
Bradley comes to us from the great state of Kansas where he earned a reputation as an A+ shop technician. Bradley made the move to Texas a few years ago and decided he wanted to move into the office to expand his knowledge. I interviewed Bradley twice before bringing him on board. Bradley spent his first year in our facility as an estimator and leading the example of Excellent Customer Service. With his technician knowledge, excellent customer service skills, and genuine quest to be the best he can be, He was promoted to General Manager. Bradley continues to strive to learn, perform and earn his place in the possibility of ownership as the owner makes plans to retire someday.
Christian comes across to his customers a person who genuinely cares about the job he does and the service he provides. Christian has excelled as an estimator and receives nothing but excellent CSI scores and superb reviews. Christian strives to be the best at his position and with his long record of stability as a dedicated employee, we see him as a member of the family.
We are in the Champions area of NW Houston. We are located near the corner of Champions Drive on Louetta, in the Klein ISD. We are active in the school district and sponsor nearly all of the sports teams at Klein High School.
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At CARSTAR, we aim to make the process of getting your car repaired easy by offering rental vehicles at competitive prices.
The CARSTAR Assistance with Continuing Education (ACE) program is created with the busy insurance professional in mind. We offer an online platform of courses designed to help agents take steps to renew their license, when and where they want. For more information or to sign up, click the links below.
