168 New Bridge St
West Springfield, MA 01089
Store Hours: Closed
Mon-Fri:
8:00 am - 5:00 pm
Sat:
Closed
Sun:
Closed
Payment Accepted
At CARSTAR Fathers & Sons Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We have state of the art facilities with the most advanced equipment and professional and continuously trained staff to guarantee our customers total satisfaction on your repair experience.
Our philosophy at Fathers & Sons Body Shop is to ensure that the repair process is problem free. Our professional staff will assist you with your insurance company and will answer all your questions concerning the estimation and repair process. As our client you will receive the finest quality repairs. Our policies on standards are designed to provide prompt, competent, courteous, and professional service to our clients. We understand that being in a car accident is a traumatic experience, that is why, we provide you with "Worry Free" repairs.
We are your locally owned and operated family business of auto body services, including paint, collision repair, dent repair, dent removal, and auto body restoration. In the family business since 1950, we are proud to service our local communities surrounding West Springfield where we are located, and additionally Springfield, Chicopee, Holyoke, Agawam, Feeding Hills, Ludlow, East Longmeadow, Longmeadow, Palmer, Westfield, Northampton, Hampden, Wilbraham, Belchertown, Ware, Warren and all of Western Masschusetts.
Please call us at 1-800-446-1981 after you have notified your insurance company and registered your accident.
* We have towing services available.
* We can provide you with a rental car that your insurance will be billed for.
* We are approved by most major insurance companies for direct repair.
* We use BASF paint exclusively and do all our color matching in-house.
* We detail all our customer's cars after the work is completed.
* We have over 25 years experience and are family owned and operated.
* We want your visit to our facility to be a positive experience and we will work toward that goal.
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
My bumper was painted white however it came out white white compared to other parts of car. I took to another body shop and they indicated it was done good but should have been 2 coats of pearl on it vs one. Did not bring back because I was advised they probably wouldn
The staff was very pleasant and professional.
Great service, communication and kept us advised every step of the way
Took a little over a week longer but the car itself looks fantastic and I have really thorough records of the work performed
They did such an amazing job repairing my car after I hit a bear on my way home from work. Not only was their work phenomenal, but they were so kind and courteous throughout the process. I would definitely recommend them to anyone that needs any work done on their vehicle.
Car looks better than when we purchased it from you!
Excellent job overall; great customer service & quality of work
9 very good service
10+ service, my wife is extremely satisfied with the body performed on her vehicle. Our choice for future repairs is clearly Carstar Fathers and Sons!
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