Doug Kelly, owner of Collision Automotive CARSTAR (formerly Collision Automotive), has been there since its inception in 1974. Doug's business philosophy can be summed up in a quote from General Colin Powell:
"There are no secrets to success. It is the result of preparation, hard work and learning from failure."
CARSTAR is the largest collision repair network in North America, with more than 400 locations in the U.S. and Canada. We are able to serve your insured vehicles, wherever they may be.
CARSTAR is the only company to offer a nationwide warranty. We can count on quality workmanship from every CARSTAR store, enabling us to offer a warranty that is the best in the industry.
CARSTAR stores guarantee exceptional customer care throughout the repair process. We are absolutely committed to being our industry's best in tending to customer needs.
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Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.
*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Whenever you need auto body repair, we are here to help. Call us toll-free at 1-800-CARSTAR to speak with our trained representatives. We are here 24 hours a day, seven days a week to offer help when you need it most. We can call your insurance company, get your vehicle towed for repairs and contact a friend or family member for you. You can relax, CARSTAR will take it from here.
CARSTAR handles any size fleet from pizza delivery vehicles to a power company’s service trucks. The CARSTAR Fleet customers include: Police & Fire Departments, Cable Companies, Phone Companies, Government Vehicles (all types), Insurance Companies, Gas & Electric Companies, Car Rental Companies, Sales Company Fleet, and Corporate Fleet Programs.
If you find yourself needing vehicle repairs, trust your local INFINITI Certified Collision Center. Certified Collision Centers deliver the exceptional repair experience INFINITI owners deserve. They meet or exceed INFINITI’s standards for repair work, training, equipment, and delivery of customer service. For a timely, high-quality repair, we recommend choosing an INFINITI Certified Collision Center. CARSTAR East Hartford is proud to be INFINITI certified.
Carstar did a great job repairing my Car. I got my Car back one day early.
Good job. Timely & professional. Repair Tech kept in regular contact
Great people very professional
This is the second time they
It was a great experience! My car is like brand new.
I was very happy, with the communication in regards to my cars repairs, the full disclosure and open exchange excellent. The final results were very pleasing.
Excellent service and repair
Amazing service. So easy and convenient and professional!
Car looks great
Thanks for repairing my vehicle and being helpful
As of right now I don't have anything to complain about not only was a new rear bumper replaced CarStar cleaned the interior of my car (except the hatch) because I had things back there, but my mats are still looking brand new
The service was impeccable. I was delighted to find the technician helpful and kind. He told me not to worry and how my car would look better than it was and he was right! Everyone in the office was so helpful.