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Storm Damage Repair

CARSTAR is here to help when nasty storms strike! From 24/7 assistance to cost-effective paintless dent repair, we are committed to getting your car back in pre-storm condition.

CARSTAR offers options on how to repair hail damage.

  • Paintless Dent Repair – The size and location of the damage will determine if this is the appropriate technique to repair your vehicle. This is typically a two to three day repair.
  • Conventional Repair – If the paint is chipped or scratched, the amount of dents are too numerous, or if the metal has been stretched, then a conventional repair process is recommended. This can involve sanding down and straightening the damaged area, or even replacing body panels. Once repairs are complete, those sections of the car will be repainted. Conventional repair can take between one week and one month to complete.

Getting your car back up and running shouldn’t add to your stress - to help with the process, CARSTAR offers the following tips:

  • Make copies of your vehicle registration, title, insurance card and driver’s license before the storm hits and secure in a safe, dry place.
  • After the storm clears, record the damage with photos and video. Sketch what happened, including street names, road signs and details on the storm’s impact.
  • Identify any witnesses. Look for neighbors or area residents who may have seen what happened. Get their names, addresses, phone numbers and their recollection of the storm damage.
  • Have a repair plan in place. CARSTAR offers high-quality, reliable repair service in 30 states and 10 Canadian provinces. Call 1-800-CARSTAR when you need us and we can send a tow truck, contact your insurance company, arrange for a rental car and repair your vehicle.

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Our Insurance Process

Insurance step 1

Assist

  • Arrange for a tow service
  • Work with insurance company
  • Review damage and facts of loss
Insurance step 2

Assess

  • Prewash and disassemble vehicle for additional damage assessment
  • Create a detailed repair plan
  • Review repair plan and order parts
Insurance step 3

Repair

  • Conduct structural and body repair
  • Paint and refinish
  • Conduct quality control inspections
  • Update on repair status
Insurance step 4

Deliver

  • Complete post-repair clean-up, wash and vacuum
  • Conduct a quality assurance inspection
  • Finalize paperwork and national warranty
  • Vehicle delivery

Additional Services

Auto Body Repair

Auto Body Repair

CARSTAR features state-of-the-art equipment, expert painting, towing assistance, vehicle pick-up and delivery, a nationwide warranty for most repairs, and more. Our I-CAR and OEM certified technicians are trained to work on all makes and models.

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Paintless Dent Repair

Paintless Dent Repair

CARSTAR offers a process called paintless dent repair, a cost-effective solution for removing small dents and dings. This is a great option for minor, unsightly damage caused by shopping carts, hail storms or other unexpected bumps in the road.

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24/7 Accident Assistance

24/7 Accident Assistance

Whenever you need auto body repair, CARSTAR stores are here to help. Just call us toll-free at 1-800-CARSTAR. We offer helpful assistance 24 hours a day, seven days a week, and will walk you through every step of the process.

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Vehicle Detailing

Vehicle Detailing

CARSTAR stores offer expert detailing services that will return your vehicle to like-new condition. From a thorough interior cleaning to repairing torn upholstery and replacing worn floor mats, to an exterior update that removes minor scratches and restores the factory finish.

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Fleet Services

Fleet Services

CARSTAR stores can handle any size fleet from pizza delivery vehicles to the power company’s service fleet. Our promise is that we will keep your cost low and your repair quality high. CARSTAR stores pride themselves on expertly trained and knowledgeable staff.

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CARSTAR Credit Card

Don't let your bill put a dent in your day. At CARSTAR, we offer a financing option with the CARSTAR CarCareOne credit card designed help to get you back on the road with your budget in mind.

National Warranty

We stand behind our work with a CARSTAR Limited Five Year Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty.

*Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR Location at the completion of the repair) for specific coverage and excluded items.

Rental Car Assistance

We'll coordinate a rental car for you through your insurance company with one of our preferred providers.