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Collision Estimator - CARSTAR Fort Collins N

The Estimator is responsible for greeting customers, providing accurate automotive repair estimates and asking for the sale. The position also includes communication with insurance adjusters and customers throughout the repair process and maintaining high levels of customer satisfaction.


Collision Repair Estimator will:

· Greet customers
· Inspect, analyze and evaluate damaged vehicles
· Provide an accurate written estimate of damage and manage all work authorizations, repair orders, supplements and warranties
· Explain CARSTAR warranty and quality control processes to customers
· Achieve close ratio of 80% (estimates written vs. sold)
· Handle communication with insurance adjusters, customers, and production staff throughout the repair process
· Inspect and approve completed repairs before delivery to customer
· Maintain high levels of customer satisfaction

Work schedule is Monday - Friday 8:00 a.m. to 5:00 p.m.

Required Experience

· 1-3 years of prior experience as a collision estimator or insurance appraiser
· Prior damage analysis experience (inclusive of hybrid vehicles, restraint systems, electrical systems, hail, theft and vandalism damage)
· Experience with collision management systems (ABSe, Mitchell Repair Center)
· Fluent in use of ADP, Mitchell or CC-1 estimating software
· Knowledge and experience in Microsoft Office (Word, Excel, Outlook)
· I-Car training or other industry training preferred
· Strong sales and negotiation skills; customer focused and quality driven; strong organizational skills a must
· Valid driver's license required

Position Type: Full Time

CARSTAR Fort Collins N

(970) 498-9201

1301 E Mulberry St

Ft Collins, CO 80524

CENTER HOURS:  OPEN NOW

M-F: 8:00AM - 5:00PM

Sat:  Closed

Sun:  Closed