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Executive Profiles

Michael Macaluso - President - CARSTAR North America

Michael Macaluso

President - CARSTAR North America

Michael Macaluso has worked with CARSTAR Canada for close to a decade, performing a variety of roles including Insurance Relations Manager, Director of Operations, Chief Operating Officer and President of CARSTAR Canada. Following the acquisition of CARSTAR Canada by Charlotte, NC based Driven Brands, Michael was named President of CARSTAR North America in February 2016. Michael attended Western University and sits on a variety of boards in Hamilton and is involved in numerous collision industry councils and initiatives. Michael was born and raised in Hamilton, Ontario where he lives with his wife Daniela and their three sons.

Dean Fisher - Chief Operations Officer

Dean Fisher

Chief Operations Officer

Dean Fisher leads CARSTAR’s Operations and Field service team, as they help franchise stores maximize growth and profitability, manage store operations, oversee store integration, lead financial focus groups and guide the storeowners’ business groups around the country. A longtime entrepreneur, Fisher owned multiple automotive-related companies for 38 years. He joined the CARSTAR family in 1991 as a franchise storeowner and moved over to corporate franchise operations in 2013. Named CARSTAR franchisee of the year in 2012, Fisher is widely recognized as a top operator in the CARSTAR network.

Dave Foster - National Director of Development

Dave Foster

Vice President of Development

Dave Foster joined the CARSTAR family in July 2016. Dave is a Consultative Sales & Business Development Professional with a diverse track record in building teams that drive enterprise value – known for building & retaining strong client relationships and generating consistent growth and revenue. Dave’s positive leadership is recognized by his colleagues and industry partners. Driving and creating new business opportunities and retaining a strong existing base, along with Best in Class service and trust are keys to Dave’s success. With over 18 years’ experience in sales management and business development, Dave brings extensive knowledge and proven expertise to the CARSTAR system. He and his team are dedicated to growing CARSTAR with top performing franchisees, continuing our legacy as the largest multi-store owner network in North America.

Arlo Johnson - Vice President of Insurance

Arlo Johnson

Vice President of Insurance

Arlo Johnson joined CARSTAR as the Vice President of Insurance, leading the collision repair industry’s most seasoned insurance team. Arlo is experienced in all phases of franchise development and growth and joined Driven Brands to lead the development team in 2014. For more than 12 years, he has worked in various areas of franchising: financing, sales, operations and market development. His specialties include: strategic planning, business development, net unit growth and relationship management. As Vice President of Insurance, Arlo's focus is on identifying and expanding growth strategies as well as developing plans to assist with operational improvement.

Hannah Ross - Director - Marketing

Hannah Ross

Director of Marketing

Hannah Ross was appointed Director of Marketing to guide national and franchise level marketing initiatives. She is an experienced marketing professional with a strong track record in campaign development, strategic planning, improving the digital landscape, public speaking, community outreach, promotions and sponsorship marketing. As Director of Marketing for CARSTAR, Hannah and her team are committed to working with franchisees to execute and monitor national promotions performance, develop local marketing initiatives, partner on creative support and provide the tools and training stores need to grow their businesses.